• After Hours Support: ICS is available at a regular rate when all the other IT shops are either not available or charging premium fees for service. 

 

• Everything IT: owner has had an IT business for over 15 years while managing IT for large enterprise companies like Penske, Ross Stores, Schnucks Groceres and others without ever jeopardizing excellence. His amount of skill and knowledge far surpass other IT professionals because he's been exposed to every method available to manage your IT environment. 

 

• Lower Rates: By not having a storefront and almost no overhead, we pass the savings to you.  

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Unique cost savings strategy: There is probably no other IT computer that opporates the way ICS does, and not every company is the right for ICS to manage, but there are many many companies that don't require immediate onsite presence at any time other than a few minor occassions, those companies use ICS and have a far cost of keeping their IT systems, competive, secure, accessible and productive.  While we set up our networks to rarely fail, if they do, we are available immediatly no matter what time or day it is.  Our customers are like family, and their system's heartbeat is our heartbeat.  We care, we comit and we stay available whenever you need us without extra fees.  

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QUALIFICATIONS

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Idaho Computer Service is run by Michael Pickard, who has a Master's degree in Information Technology, Network Management, along with the industry standard certifications such as Security +, A+, Network +, CCNA, and MCSE.  He learned computers the hard way before there was formal education, books, and the Internet. This has created in him a unique relationship with everything IT. Solving issues takes less time because he knows the language of the computer. 

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He has also worked for some of the well-known enterprise businesses such as Ross Stores, Penske Logistics, Micron, and has always maintained a small business helping home users, friends, small business and National companies who needed a local technician. As a result He has touched just about every piece of IT equipment that exists.

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His passion, however, is not the corporate IT environment making boatloads of money, but helping home and small businesses implement solid solutions that limit the cost of ownership, risk, and recurrence of issues. He is used to not hearing back from customers for years because he just does the job

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• 30+ years of hands-on experience, with formal education

•  Better prices, faster turnaround, and better service than any IT shop

• Remote support available anytime

• On-site support after 3:30 PM, 7 days a week

• Remote support from 7 am - 3 pm, 4 pm to 9 pm

• No upsells. No jargon. Just honest help.

​Give us an opportunity to prove ourselves

Whether you’re dealing with a slow PC, network issues, viruses, backups, or setting up your small business tech — I’ve got you covered.

We also do not sell equipment; we find what you need and assist in your purchase of it, simply to save you that increase cost of reselling